Testimonials
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Digital Document Solutions have made it to my short list of exceptional suppliers. They achieved this by firstly making us a great deal and by then supporting it with great service. They took the time to understand our needs and concerns then tailored their service to suit. They explained their proposal to us with no smoke and mirrors, just solid facts, so we knew where they stood and what the best possible arrangement was for both parties. They have since backed it up with on-time, same-day service. At my request they conduct quarterly site inspections of our business equipment and resolve any issues we may have no matter how trivial. Their expertise, abilities and understanding are all impressive. They understand that by putting their clients first, everyone wins. I recommend them without hesitation." Finally! A company that really delivers what they promise! Vijay Kumar |
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I just wanted to pass on my thanks to you for all your assistance with the recent purchase of our colour copier. As always with our office supplies needs, you and the staff of Office National were of great assistance, understanding our business requirements and giving the relevant advice and guidance. It is fantastic to find a company that actually delivers on the promises it makes and in fact exceeds expectations. Please pass on my appreciation to all your team - I highly recommend Office National to other companies. Kin Fai Lee |
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I wish to express our warm appreciation for your company's generous support to our organisation through the donation of a suitable photocopier. As a not for profit self-help organisation our limited funds have to go a long way in the provision of community services locally and contributions to the welfare of others internationally through our ongoing fundraising for two orphanages in India and Bangladesh. We had been prolonging the use of our old photocopier until even the toner for that machine was no longer available, so it was most welcome to have received such timely and practical support from your company. Frank Carter |
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Thank-you are the words which come to mind when I think of the two new Sharp MXM 1100 photocopiers which we purchased from Digital Document Solutions. Since their installation we have been extremely impressed with their performance and reliability. Productivity has increased immeasurably, the time we spend waiting for print and copy jobs has been reduced significantly. Our newsletters and reports are of a much higher quality compared with previous copiers. I have no hesitation in recommending Digital Document Solutions and their Sharp range of machines to anyone. Eugene Stefyn |
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DDS Office National have worked with Oatlands Primary School for more than 10 years during which time they have supplied photocopiers and fax machines and offered ongoing maintenance of all equipment. Throughout the times of purchasing equipment, establishing leases or seeking payout figures the staff at DDS Office National have always been most professional in their approach and have always offered sound and accurate advice on their product range and the suitability of the different equipment which could be installed into the administration areas of our school. The manager of DDS Office National Chris Wilcock has always proven to be very willing to come out to school to discuss our equipment needs, finance options and is very professional in his approach and manner. Over many years the members of service delivery team at DDS Office National have always been professional in their manner and have been very supportive and understanding re: the demands of our busy staff that photocopiers and fax machines remain reliable and kept in sound working order at all times thereby ensuring the least amount of disruption to our programs. My appreciation is certainly extended to the team at DDS Office National for their ongoing advice, support and service over many years. We have certainly established a sound and professional working relationship which has proven beneficial to both parties. From my experience of working with DDS Office National I have no hesitation in recommending this company to any business looking for friendly and positive customer service and reliable and prompt service relating to office equipment. Stuart Daly |
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